Legal

ReliconnectVR Privacy Policy

Privacy Policy for Reliconnect App : By Altie Reality Private Limited

We (Altie Reality Pvt. Ltd., or "Reliconnect App") recognise that your privacy is very important and take it seriously. Altie Reality Private Limited built the Reliconnect app as a Free app.By using this Platform, you agree to the terms and conditions of this Privacy & Cookie Policy. You also consent to our use and disclosure of your Personal Information (as defined below) in the manner described in this Privacy Policy. If you do not agree with the terms and conditions of this privacy policy, please do not use this platform. This service is provided by Altie Reality Private Limited at no cost and is intended for use as is.

THE INFORMATION WE COLLECT AND HOW WE USE IT: Login Data User’s Name, Phone Number/ Email, Password/ OTP, Profile Photo and IP address. (collectively, "Log-in Data"). Additional Account Information & Security Alongside the Log-in Data, we also collect your Gender, Date of Birth, Address and the biography provided by you on your user profile. We collect your phone number and request access to the SMSes on your phone by sending you a One-Time-Password ("OTP"), which you confirm by entering the OTP to confirm your identity, while registering with our Platform. Content You Share on The Platform This includes all of the information you make available to other Platform users, such as: Any information about you or relating to you that you voluntarily share on the Platform, including, but not limited to, any quotes, images, political opinions, religious beliefs, and so on. Any posts, comments you create on the Platform (which include your public profile and photos and videos captured with your device's camera), any postings you re-post from others, and any Location Data and Log Data associated with such posts on this site. This also includes any information about you (including Location Data and Log Data) that other Platform users share about you or any communications they send to you. We obtain information from other sources. We may also collaborate with third parties (such as business partners, technical subcontractors, analytics providers, and search information providers) and obtain information about you from them. Such data could be shared internally and combined with data collected on this Platform.

Log Data "Log Data" is information that we automatically collect when you use the Platform, whether through the use of cookies, log files, scripts, including, but not limited to: technical data, such as your mobile carrier -related information, configuration information provided by your web browser or other programmes used to access the Platform, your IP address, and the version and identification number of your device; information about what you searched for and looked at while using the Platform, such as web search terms used, social media profiles visited, mini applications used, and details of other information and content accessed or requested by you while using the Platform; - general information about communications on the platform, such as the identity of a user with whom you communicated and the time, data, and duration of your communications; and metadata, which means information related to items you have made available through the Platform, such as the date, time or location that a shared photograph or video was taken or posted.

Cookies Our Platform uses cookies to distinguish you from other users of our Platform. This helps us to provide you with a good user experience when you browse our Platform and also allows us to improve the Platform. We collect the cookie data from the cookies on your device.

Events & Surveys If you choose to participate in an event or survey, we may request you to provide certain Personal Information i.e. any information that could be used to identify you ("Personal Information"). We may use a third-party service provider to conduct these surveys and this will be notified to you prior to you completing the survey.

List of Contacts We gain access to your mobile device's contacts list. We always ask for your permission before accessing your contacts list, and you have the option to deny us access.

Location Information The term "Location Information" refers to information derived from your GPS, IP address, and/or public posts containing location information. You can provide us and other Platform users with the following location information when you use certain location-based features on the Platform, such as entering your Prasad Delivery Address or any other feature that we may introduce on our Platform from time to time, and when you share your location with other Users; and - when you access the Platform, as we derive location information from your IP address, device, or internet service to prevent multiple or fraudulent log-ins to your account.

Customer Support Information Any information that you provide to our customer support team regarding any assistance or support that you may require for using our Platform from time to time.

Device Data "Device Data" includes without limitation, the following:

Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins. Identifiers: unique identifiers, device IDs, and other identifiers, such as from games, apps or accounts you use. Network and connections: details such as your mobile operator's or ISP's name, language, time zone, phone number, IP address, and connection speed. Device signals: We may collect your Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers. Device operations: information about operations and behaviours performed on the device, such as whether a window is foregrounded or backgrounded. Data from device settings: information you grant us access to via device settings, such as access to your GPS location, camera, or photos. Event Information. Any information that you provide like your Family Members’ Name, Gotra, Wishes etc to us in submitting an entry to any Event which may be offered on the Platform from time to time. Media: We gain access to your mobile device's media gallery, which includes, but is not limited to, images, videos, as well as the storage space on your phone. We will, however, always obtain your permission before accessing your images, and you will have the option to refuse such access.

How Will We Use the Data?

To create and facilitate access to a Platform user account; To keep you up to date on changes to the Platform, including this Privacy Policy; To facilitate communication by providing user support; To enforce our terms, conditions, and policies, as well as any of our rights or the rights of our affiliate companies or other Platform users; - To develop new features, improve existing features, and integrate user feedback and requests; To provide linguistic and location-based personalization in the long run; - To regulate the Platform and for business controls such as troubleshooting, data analysis, testing, research, security, fraud detection, account management, and survey purposes; - To understand better how you use as well as access the Platform and to enhance the user experience on the Platform; To pseudonymise and aggregate your information, including Personal Information, in order to conduct user data analysis on items such as region, phone model, operating system platform, system language, and System version to help comprehend how our users use Platform. To pseudonymise and aggregate your information, including Personal Information, for the purposes of collecting web and account traffic statistics on what content and services are used when users access third-party services on the Platform; - To evaluate and improve the effectiveness of advertising and other marketing and promotional activities. To verify your identity and keep your account secure. To connect you with other Platform users - For security, fraud detection, and account management (such as ensuring that your account does not have multiple log-ins or suspicious log-ins); To offer you location-based services that you choose to use: To look into your support issue. To facilitate the sharing of any media such as videos and images via the Platform; To tailor our Platform to your mobile device; Determine whether you have enough storage space on your device to download any content from the Platform for the purposes of sharing via WhatsApp and/or Facebook; To optimise your user experience on our Platform; To facilitate the sharing of any content on the Platform via the applications downloaded on your mobile device; To verify your identity so as to enforce our terms, conditions, and policies; To facilitate your participation in the Events; To award prizes, if applicable.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Reliconnect unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-1-1

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info.altiereality@gmail.com.

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